Since our formation in 2014, Crowd Safety Training Ltd have developed a reputation for being the world’s leading provider of crowd safety training. Our experts have shared their skills, knowledge and expertise with thousands of learners around the world who have gone on to have highly-successful careers in the event safety and security industries.
Read more about our story below and how we can help you elevate your career or business to the next level.
Crowd Safety Training and Consultancy LLC, based in Orlando, Florida, is the North American arm of The Square Metre Group — a global leader in crowd safety training and consultancy. Originally founded in the United Kingdom in 2014 to address a critical skills shortage in the crowd management sector, our organization has grown into a world-renowned provider of event safety training and strategic consultancy services.
Today, we deliver training and operational support across North and South America, Canada, Europe, the Middle East, and the Asia-Pacific (APAC) region, helping to raise safety standards at events and venues of all sizes — from stadiums and festivals to transport hubs and city-wide celebrations.
Our strength lies in our people. We’ve assembled one of the most experienced teams in the industry, combining real-world crowd management expertise with educational excellence. Our tutors and consultants have managed some of the world’s largest and most high-risk events, and many hold degrees in Crowd Safety Management, giving them a deep understanding of the academic, operational, and legal frameworks that underpin modern crowd safety.
Whether you’re looking for accredited crowd safety courses, custom training programs, or consultancy to optimize your venue operations, our team is ready to support your goals with trusted, proven solutions tailored to your needs.
Contact our team in Orlando today to learn how we can help you strengthen your event safety strategy or elevate your career with world-class crowd safety training — across the U.S., Canada, and the wider Americas.
At Crowd Safety Training and Consultancy LLC, we deliver targeted training programs that go beyond crowd safety to support every aspect of event operations and workforce development. Based in Orlando, Florida, we help organizations across the U.S., Canada, and the Americas enhance the capabilities of their teams with flexible, practical training solutions.
Our certified programs include topics such as:
Team leadership and supervision
Customer service excellence
First aid and emergency response
Fire safety awareness
Conflict resolution and de-escalation
Workplace skills and personal development
Substance misuse awareness
We offer Level 2 to Level 6 qualifications, designed to support both frontline personnel and operational leaders working in dynamic, high-footfall environments.
Every organization is different — which is why we specialize in custom training packages tailored to your specific risks, roles, and operating context. Whether you’re managing a stadium, music festival, public gathering, or transport hub, we create bespoke training plans that align with your workforce structure and compliance requirements.
Our delivery methods include:
On-site, in-person workshops
Blended learning programs
Fully online training options
Every organization is different — which is why we specialize in custom training packages tailored to your specific risks, roles, and operating context. Whether you’re managing a stadium, music festival, public gathering, or transport hub, we create bespoke training plans and offer expert consultancy to help you assess and enhance your operational safety strategy.
At Crowd Safety Training and Consultancy LLC, we believe that crowd safety is more than a responsibility — it’s a life-saving profession. Every day, thousands of people attend events, festivals, and public gatherings without ever realizing the planning, expertise, and strategy working behind the scenes to keep them safe.
Our mission is to train the next generation of safety professionals with the knowledge and confidence needed to make a real difference. Mass gatherings carry inherent risks, and without proper planning, training, and leadership, those risks can escalate quickly. That’s why our work — and your training — truly matters.
Led by a team of globally experienced professionals, we’re proud to deliver high-impact crowd safety traininggrounded in real-world operations. Our instructors have supported some of the world’s largest and most complex events — and now bring that expertise directly to learners across the U.S., Canada, and the Americas.
We’re committed to:
Delivering value-driven, outcomes-based training
Encouraging collaboration and open learning
Supporting ongoing professional development
Promoting best practices in crowd risk management
Empowering individuals to lead with confidence and competence
We take pride in the fact that many of our learners return for additional certifications and advanced training, continuing their journey toward becoming leaders in event safety and crowd management.
We’re passionate about crowd safety and the invaluable job it does protecting the lives of thousands of people. In many cases, they’re often attending an event for personal enjoyment and are oblivious to the work going on behind the scenes to maintain their safety. There’s an inherent risk with any mass gathering that must be appropriately assessed and managed so nobody comes to harm.
We feel it is our duty to provide world-class crowd safety training that mitigates the risk of any future disasters happening. Our highly experienced team, who have provided crowd safety solutions at some of the world’s largest events, are driven to pass on their expertise and experience to the next-generation of learners.
As a result of our open, collaborative approach to training, we’ve had the pleasure of teaching thousands of learners who have gone on to have successful careers in crowd management. We strive to teach each course with an attention to detail, ensuring our learners get full value for money from the training programmes they complete. In fact, many have often returned to continue their professional development by completing further qualifications.
